Everything you need to know about ordering, hosting, payments, and support.
Instant delivery! Your game server (Minecraft, FiveM, MTA, SA-MP) or Discord Bot is deployed automatically right after payment confirmation by our staff team.
We provide enterprise multi-terabit DDoS mitigation tailored for game protocols to shield your server against heavy attacks without increasing latency.
Yes, you can seamlessly upgrade or downgrade your server resources anytime directly from your client panel or by contacting support — without losing your data.
Absolutely! You get full FTP and Web File Manager access to upload MTA scripts, SA-MP gamemodes, FiveM resources, Minecraft mods, and Discord bot files.
Our infrastructure is optimized for low latency across North Africa and Europe, with NVMe SSD storage and Ryzen-powered nodes for maximum game performance.
We accept D17, Flouci, CCP (Tunisian Post), Binance Crypto, PayPal, and other local payment methods shown on the order page.
Choose your plan from the hosting page, sign in to your account, fill in server details and payment method, then submit. Track status anytime from My Orders.
Orders are reviewed manually by our staff. Most payments are confirmed within a few hours. You'll receive a message on your order page once approved or if we need more info.
Refunds are handled case-by-case. Contact support with your order ID if you believe a refund is warranted. Services already delivered may not qualify for full refunds.
Yes. Create a free account on our Register page so we can link orders, support tickets, and server access to your email.
After your order is approved, use the Panel button in the header or visit panel.tunisianhosting.com with the credentials sent to you.
Open a support ticket with your registered email and our team will help you reset access to your account.
Open a ticket from our Support Center (sign in required). You can chat with our team in real-time and track ticket status.
We aim to respond to all tickets within 24 hours. Priority support is available for active clients with approved orders.
Check Server Status first. If everything is operational, open a support ticket with your server name and order ID.
Our team is ready to help you with orders, hosting setup, or anything else.